This document explains, in plain English, how your personal information is collected at Jlievo, where it is stored, and who can access it. We believe data protection is not optional — it is your right.
When you register an account or use the Jlievo platform, we collect various types of information. This information is necessary to provide our services and keep your account secure.
The information we collect is used solely for defined purposes. Jlievo will never use your data for anything beyond what is required.
Jlievo obtains your consent before sending any marketing communications, and you can unsubscribe from marketing emails at any time.
Jlievo follows the highest industry standards to protect your data. Our data centers are ISO-27001 certified and monitored around the clock.
Your balance and personal information are stored on separate servers and encrypted independently. Even Jlievo staff cannot view your password directly.
Jlievo never sells your data. However, in limited circumstances, certain information may be shared with third parties.
Jlievo uses cookies on its website and app to enhance your browsing experience and keep you logged in across sessions.
| Cookie Type | Purpose | Duration | Can it be disabled? |
|---|---|---|---|
| Essential | Login sessions, security | At Session End | No (Essential) |
| Functionality | Language preferences, game settings | 30 Days | Yes |
| Analytics | Site Usage Statistics | 90 Days | Yes |
| Marketing | Personalised Offers | 60 Days | Yes |
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
Every Jlievo user has the following rights over their own data. Contact our support team to exercise any of these rights.
You can request to view any personal data we hold about you.
You may request corrections or updates to any inaccurate information we hold about you.
After account closure, you may request permanent deletion of your data.
You may request a copy of your data in a portable format.
You may request that your data not be used for specific purposes.
You can opt out of promotional communications at any time.
Jlievo does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.
After account closure, all data except that which is legally required to be retained will be permanently deleted within 30 days.
Jlievo strictly prohibits anyone under the age of 18 from using the platform. If we become aware that data has been collected from a minor, it will be deleted immediately.
Jlievo may update this Privacy Policy from time to time. For significant changes, a notice will be sent to your registered email address. The date of the latest update will always be shown at the top of the page.
Continued use of the platform after any updates will be considered acceptance of the revised policy.
For any privacy-related questions or requests, please contact our dedicated Privacy Team:
Six reasons Jlievo's data protection goes above industry standards
Every transaction and communication is encrypted with 256-bit SSL — the same level of security used by banks.
Jlievo has never sold your personal information to third parties, and never will.
Two-factor authentication makes unauthorised access to your account virtually impossible.
Our automated system operates 24 hours a day, instantly detecting and blocking any suspicious activity.
Third-party cybersecurity experts review our systems every month.
No data is retained beyond what is necessary. All information is automatically deleted once its retention period expires.
Direct Answers on Withdrawals and Account Management